The second-hand marketplace Users Voice Frustration Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update regarding delivery choices following member complaints.
